Salesforce Essentials: The Platform and the Admin Career

Salesforce is the largest CRM, but it is really a metadata-driven platform you configure rather than code, and knowing how is a credentialed, no-degree career. This cursus teaches the durable architecture. Start with the platform: multi-tenant cloud, metadata, the org, and the clouds. Then the data model: standard objects like Account and Opportunity, custom objects, and lookup versus master-detail relationships, with lead conversion. Finally automation with Flow, the layered security model, why governor limits exist, and the path to Salesforce Certified Administrator.