Voice AI Agents: How They Actually Work

Voice AI agents you can call and talk to like a person are quietly reshaping customer service and phone support, and they are more clever engineering than magic. This cursus explains how they really work: the streaming speech-to-text, LLM, and text-to-speech pipeline and why latency is everything, the turn-taking and interruption handling that makes a conversation feel human, and the architecture, tools, failure modes, and evaluation behind a production voice agent. Clear, current, and mechanism-first.