Two questions that look alike
A model predicts hospital readmission accurately. Someone asks whether the treatment it flags as predictive actually reduces readmission.
These sound like the same question and they are not, and the difference is not statistical subtlety. It is a difference in what is being asked of the world.
The first is a question about observation: given that I see this patient's record, what should I expect? Correlation answers it fully, and a model with high accuracy has genuinely answered it.
The second is a question about intervention: if I change the treatment, what happens? Nothing in the joint distribution of observed data answers this, because the data was generated under whatever process assigned treatments in the first place, and you are asking about a different process, one where you assign them.
The standard demonstration is that in a hospital dataset, more aggressive treatment correlates with worse outcomes, because sicker patients get more aggressive treatment. A predictive model correctly learns that association. Acting on it would be lethal.
Causal inference is the machinery for stating precisely when the second question can be answered from data, and how.

