The problem: a hospital is a crowd of strangers
A single hospital runs dozens of software systems that were never designed to talk to each other: an electronic health record (EHR), a lab system (LIS), a radiology system (RIS), an imaging archive (PACS), pharmacy, scheduling, and billing. When a patient is admitted, that one event needs to reach almost all of them.
Without a shared language, every pair of systems needs its own custom interface. Connect systems point-to-point and you head toward interfaces: 10 systems is 45 connections, each separately built and maintained. That combinatorial explosion, not any single hard feature, is the real cost of a hospital's IT estate. Interoperability is the discipline of replacing those bespoke links with shared standards.

