The same example, a thousand times
Ask a model for a hundred customer support questions and read them. You will find perhaps eight distinct shapes, repeated with substitutions. The same opening constructions. The same complaint categories. A striking preference for certain invented names and companies.
This is not a failure of the model. It is the model doing exactly what it was trained to do: producing high-probability text. High-probability text is, by definition, typical text, and a thousand independent samples from a peaked distribution land near the mode a thousand times.
The consequence for training is direct. A model fine-tuned on that set learns those eight shapes very well and learns nothing about the long tail of real inputs, which is precisely where a deployed system encounters trouble.
And the dataset looks fine. A hundred thousand rows, no duplicates by exact match, varied surface text. Volume disguises the problem, which is why it has to be measured rather than eyeballed.
Everything in this lesson is a technique for forcing the sampler away from the mode without simply making it noisier.

