salesforce
3 free lessons tagged salesforce across Business. Each one is a short sequence of focused steps with narration and a five-question quiz at the end — take them in any order, no signup required.
Salesforce Automation, Security, and the Admin Career
Beyond the data model, Salesforce is defined by declarative automation, a layered security model, and governor limits, and by the admin career built on all of it. This lesson covers Flow and validation rules, the profiles-permissions-and-sharing security model, why governor limits exist, and how to become a certified Salesforce administrator.
Salesforce Objects, Fields, and Relationships
Salesforce's data model is the CRM model made concrete: standard objects like Account, Contact, Lead, Opportunity, and Case, extended by custom objects and fields. This lesson covers those objects, how lookup and master-detail relationships link them, and how lead conversion turns a raw prospect into a real relationship.
The Salesforce Platform and Its Clouds
Salesforce is the largest CRM, but it is more than a CRM: it is a metadata-driven platform you configure rather than code. This lesson explains multi-tenant cloud architecture, why configuration beats code, what an org is, and how the clouds (Sales, Service, Marketing, and more) are apps on one shared foundation.