vendor-management
4 free lessons tagged vendor-management across Business. Each one is a short sequence of focused steps with narration and a five-question quiz at the end — take them in any order, no signup required.
Doing It Properly: Vendors, Measurement, and Candidates
The obligations become concrete in three places: what you ask a vendor before buying, what you measure on your own applicants, and what you owe the person a system decided about. This lesson covers all three, plus the AI literacy duty as it applies to recruiters, and the questions worth asking before adopting anything.
Contracts, Ongoing Management, and Exit
The contract is where a deployer's leverage lives, because almost every duty you hold depends on information the provider controls. This lesson covers the clauses that matter for AI, allocating AI Act obligations between the parties, change notification and substantial modification, monitoring a live system for drift, incident cooperation, and designing an exit before you need one.
Diligence and Evaluation: Testing the Claim
Vendor claims are marketing until you test them. This lesson covers the diligence pack worth requesting, why the instructions for use are the single most valuable document in a high-risk purchase, questions about model provenance and the AI-specific attack surface, designing a pilot that can actually fail, shadow-mode evaluation, and the red flags that should end a procurement early.
What You Are Actually Buying: Scoping an AI Purchase
AI procurement fails at the scoping stage, before any vendor is contacted. This lesson covers what makes an AI purchase different from ordinary software, the regulatory position you inherit from the seller, the questions that determine whether you become a provider yourself, how to specify a problem rather than a product, and the build-buy-or-do-nothing decision that should precede any shortlist.